Returns & Exchanges

At xBloom, we strive to ensure every cup is perfect, but if you are not satisfied with your purchase, we offer a 30-day return policy for our coffee brewers and accessories. Please note that due to food safety regulations, all whole bean coffee sales are final and cannot be returned.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all components, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your returned equipment, your refund will be processed to your original payment method within 7-10 business days.